Microsoft confirms that its KB5018410 update causes a bug in Windows 10. It affects the OneDrive service.
It is not uncommon for a cumulative update to be accompanied by a failure. However, it is interesting to note that for two years, Microsoft has considerably reduced the presence of major bugs. However, “occasional” bugs are still possible from time to time.
This week a new problem with the KB5018410 update has been confirmed. Targeting the Windows 10 operating system, it is the source of a problem with the OneDrive service. The application closes without reason and explanation. All versions of Windows 10 affected by this update are affected including 20H2, 21H1, 21H2 and 22H2 (all share the same cumulative update).
Redmond explains that this problem affects OneDrive and OneDrive for Business with various failures including malfunctioning synchronization.
The firm explained
After installing KB5018410 or later updates, OneDrive might quit unexpectedly and an error might appear when you try to do the following:
- Sign out or unlink your account in the Microsoft OneDrive sync app;
- Unlink sites or folders from syncing to your device from Microsoft SharePoint or Microsoft Teams sites;
- Uninstalling the OneDrive sync app may fail.
At the moment an investigation is underway. Microsoft promises a fix but no timeline is advanced. Given the nature of the bug, it is likely that this problem will find a solution in the coming days.
These issues can affect OneDrive and OneDrive for Business. We are working on a resolution and estimate that a solution will be available in the coming week.