Microsoft broke OneDrive, but there is a solution

Following the publication of its October Patch Tuesday, Microsoft confirms for Windows 10 a problem of crash that affects cloud storage services OneDrive and OneDrive for Business. In question, the update KB5018410 (or more) for Windows 10 version 22H2, 21H2, 21H1 and 20H2.

For affected users, Microsoft says OneDrive may close unexpectedly and with an error display. Such a crash can occur when performing certain actions. The Redmond group mentions in particular the disconnection or the fact of dissociating an account in the Microsoft OneDrive synchronization application.

The issue can also occur if users try to unlink sites or folders from Microsoft SharePoint or Microsoft Teams sites to prevent synchronization with their device. Attempts to uninstall the OneDrive sync app may also end in failure.

Manual patch installation

As a solution, Microsoft offers a off-cycle update KB5020953. This is a cumulative update, however it is not offered through Windows Update and therefore will not install automatically.

For the moment and as part of a manual installation, the update KB5020953 is only available through the Microsoft Update Catalog. Enterprises have the option to manually import into Windows Server Update Services (WSUS) and Microsoft Endpoint Configuration Manager.

If you don’t have the problem with Microsoft OneDrive app closing unexpectedly, you don’t need to install the out-of-cycle update “, points out Microsoft.

After Windows 10 22H2

Recall that since Patch Tuesday in October, Microsoft has started deploying version 22H2 of Windows 10 via Windows Update. Currently, this annual Windows 10 update is offered to users who request an update check.

Windows 10 22H2 installs very quickly and its content remains quite enigmatic. Microsoft does not specify which features are enabled.


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