Forza Horizon 4 & 5 Premium Edition at €0.70: deletion of games and refund | XboxOne

On November 17, we shared with you the unbeatable price for the Forza Horizon 5 + Forza Horizon 4 premium edition pack. The Swedish Microsoft Store had just listed the bundle including the two games and all their extensions for only 0.70 €. If the pricing error was quickly corrected, many of you were able to take advantage of the “offer”.

Deletion of games and refund

The euphoria will unfortunately have been short-lived since Microsoft took action today. Like us, you have probably received an email telling you that you have a refund.

This is completely normal since the giant canceled the orders following the price error. In case you didn’t have the games, they are now deleted from your library. For those who took advantage of the offer to upgrade from a standard version to the Premium version, the associated benefits are normally no longer available.

Does Microsoft have the right to remove my digital games?

On the sidelines of this refund, many of you wonder if Microsoft has the right to delete the games purchased on its Store legally. The answer is yes, since it is a pricing error. This is clearly stated in the Microsoft Terms and Conditions.

Microsoft may refuse or reject any order at any time, and refund any monies paid for the order, for legitimate reasons, including if you have failed to meet the terms specified at the time of the order, if your payment cannot be processed, if the products, services or digital content ordered are not available or in the event of an obvious error, in particular in pricing. In the event of an obvious error, we reserve the right, at our discretion, (a) to cancel your order or purchase, or (b) to offer you alternatives. Upon cancellation, your access to any associated content will be disabled.

We may also remove or disable games, applications, content or services on your device to protect you, the Store or other potentially affected parties.

We hope despite everything that you were able to enjoy your games for a short week. Remember that they are available in the Xbox Game Pass and currently sold in promotion on the Microsoft Store. For those who wish to buy the same pack as the one mentioned above, this time it will cost €159.99.

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